Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Redcar Central Passenger Assistance Meeting Point 0:
Ticket Office
Located at the entrance to Platform 1 behind the waiting area. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/ on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
National Key Toilets
Yes
Passenger Assistance
Redcar Central Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located at the entrance to Platform 1 behind the waiting area. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/ on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
- Access onto both platforms is possible via level crossing. However, level access transfer between each platform is approximately 1/2 mile and can take 30 minutes as the only other way between both platforms is via steps and a bridge. The car park is adjacent to platform 1.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Bus stop at front of station. Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 60
CCTV : No
Free Parking : No
Daily Charge: £3.30 Up to 2 hours (no return) £0.80 Up to 4 hours (no return) £1.70 Overnight Parking (1600-0759) £0.80
Cycle Hire
Not available at this station.
Cycle Storage Location
Within the station
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
16 spaces
New cycle rack with 6 covered shelters. There are 6 lockers and 10 stands available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (cycling officer) on 01287 612544.
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
60
Rail Replacement Services
Rail replacement services pick up/drop off from the bus stops on Westdyke road. Bus stop A station side towards Middlesbrough and bus stop B with a shelter opposite side towards Saltburn.
What3words - Towards Middlesbrough - grant.mixer.arena & towards Saltburn - fuel.unwanted.trades
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
07:05:00.000 - 13:30:00.000
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Toilets
The toilets are available when the station is staffed
Waiting Room
Part of booking office on Platform 1
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
