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On each platform
This is a Driver only operated train service and the station is unstaffed. If a member of staff is available they will be sent from another station to assist or a taxi supplied therefore booking is strongly recommended. Alternatively, customers are advised to use Harlow Town (3 miles north) or Broxbourne (5 miles south) for trains towards London or Cambridge where assistance is available for all services.
This station has step free access between platforms to both platforms via the level crossing on High Street and approximately 50 metres apart.
This station is a category B1 station according to ORR station classification system.
Assistance meeting point will be arranged on request.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Wheelchairs Available
Penalty Fares, Ticket Office
Local bus services
On platform 1
Not served by rail replacement.
Cycle Storage Sheltered, Taxi Rank
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage, Toilets
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