Customer Help Points
Ryde Hoverport Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Hours)
The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
Passenger Assistance
Ryde Hoverport Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Hours)
The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
Ramp For Train Access
Ramps are available to board/alight the Hovercraft.
Staff Help Available
Hovertravel staff are available to assist during ticket office opening hours.
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, National Key Toilets, Nearest Accessible Stations, Step Free Access, Step Free Category, Ticket Barriers, Wheelchairs Available
Bus Services
Buses: Southern Vectis bus services operate from outside the Ryde terminal – a 2 minute walk away.
Trains: Island Line services operate from Ryde Esplanade station, a 2 minute walk away from the terminal.
Car Park - Quay Road Car Park
Name : Quay Road Car Park
Spaces : 0
CCTV : Yes
Free Parking : No
Operator : Isle of Wight Council
Telephone : 01983 823714
Cycle Storage Cctv
Yes
Cycle Storage Location
Outside the terminal.
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Cycle Storage Spaces, Parking Spaces, Port, Rail Replacement Maps, Rail Replacement Services, Taxi Rank
Helpline
0345 2220461
hovercare@hovertravel.com
Information Available
Yes - from help point
Lost Property
All lost property is held at the Ryde Hoverport terminal.
Staffing Level
Full time
This station does not offer
Announcements, Customer Service, Help Points, Left Luggage
CCTV
Yes
Refreshment Facilities
Yes - including Costa Coffee.
Waiting Room
Yes
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
