Accessibility Information
There is no information about accessibility
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Salford Central Passenger Assistance Meeting Point 0:
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
Lift Details
Lift, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Salford Central Passenger Assistance Meeting Point 0
Location :
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.
Staff Help Available
Yes
Step Free Access
B3, step-free access only to some platforms
Ramped access to platforms and ticket office. Whilst these ramps are step free, they are quite steep.
Recent works at the station have improved the stepping distance between the train and the platform.
April/May 2025, there is currently work taking place at the station that means assistance may not be available, please contact the customer experience team for alternative support if you require it. 0800 138 5560 text relay 18001 0800 138 5560, station will have assistance staff available in late June 25
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B3, step-free access only to some platforms
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations, Ramp For Train Access, Wheelchairs Available
Bus Services
Located on both sides of New Bailey Street for buses to Bolton, Eccles and Piccadilly Gardens. Maximum distance 120 yards/110m. Busline 0871 200 2233
Cycle Hire
Cycle Storage Type
Compounds
Cycle Storage Availability
Yes
Rail Replacement Services
Pick Up / Drop Off at the bus stops on Chapel Street.
What3words - Towards Manchester – note.famed.stone & towards Wigan – froth.blitz.bland
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
Most Help Points do have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Toilets
These toilets are available between 0530-2330 using a RADAR Key
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
