Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Salisbury Passenger Assistance Meeting Point 0:
Gateline
The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are only in Help Points
National Key Toilets
Yes
Passenger Assistance
Salisbury Passenger Assistance Meeting Point 0
Location :
Gateline
The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
Step-free category B2 Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
Step Free Category
B2, (refer to quick reference guide)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Impaired Mobility Set Down, Lifts, Nearest Accessible Stations
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Fisherton Street from Sunday 1 February 2026
Name : Fisherton Street from Sunday 1 February 2026
Spaces : 89
CCTV : No
Free Parking : No
RingGo Code 77511.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £5.20.
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Cycle Storage Cctv
Yes
Cycle Storage Location
Car park, platform 4 and platform 6
Secure Cycle compound for Season Ticket holders
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
110 spaces
Cycle Storage Type
Compounds, Racks
Cycle Storage Availability
Yes
Parking Spaces
358
Rail Replacement Services
Station forecourt, off South Western Road
Taxi Rank
There is taxi provision
Taxi rank, (taxi marked parking ) via S Western Rd (east of station entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi marked parking ) via S Western Rd (outside station entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Drop Off Pick Up, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
There are Help Points
Help points are available on all platforms
Helpline
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Information Available
Yes - from information point
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. The baby changing facilities are located in the toilets on Platform 4.
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 23:00:00.000
Saturday, Sunday
07:30:00.000 - 22:30:00.000
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops
Time
Platform
Operator
Cancelled -
