Due to the steep gradient, ramped access on or off trains at this station is not currently available. Customers requiring ramped access to travel to or from this station should contact GWRs passenger assist travel team on 0800 197 1329
Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Public Telephones
Yes
Customer Help Points
Saltash Passenger Assistance Meeting Point 0:
Platform (Unstaffed Station)
Make your way onto the platform. Onboard teams will assist you.
Impaired Mobility Set Down
Yes
Passenger Assistance
Saltash Passenger Assistance Meeting Point 0
Location :
Platform (Unstaffed Station)
Make your way onto the platform. Onboard teams will assist you.
Staff Help Available
Meeting point: Ticket Office.
Step Free Access
B2, (refer to quick reference guide)
Step free Category B2 - This station has a degree of step free access with both platforms able to be accessed step free, platform 1 is via a long ramp only and via local steep roads from platform 2. There is also a large step from the train to the platform and therefore ramps can not be used at this station. If you are not able to manage the step onto the train, please call GWR Passenger Assist team on 0800 197 1329.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 8
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Storage Spaces
8 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
8
Rail Replacement Services
Bus stops on Fore Street, near the Co-op store.
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Unstaffed
This station does not offer
Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is printed information available
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
