Accessibility Information
There is no information about accessibility
Accessible Parking
2
Accessible Ticket Machines
Yes
Customer Help Points
Sawbridgeworth Passenger Assistance Meeting Point 0:
Ticket Office
Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
taxi
Taxi can be provided when ticket office closed. Please meet at the station entrance.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Passenger Assistance
Sawbridgeworth Passenger Assistance Meeting Point 0
Location :
Ticket Office
Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
taxi
Taxi can be provided when ticket office closed. Please meet at the station entrance.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Harlow Town (5 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Step Free Access
B1, (refer to quick reference guide)
This station has step free access to both platforms via the Station Road level crossing approximately 50 metres between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Sawbridgeworth is a PlusBus location (http://www.plusbus.info/pdfs/PB 624.pdf "Bishops Stortford and Sawbridgeworth PlusBus Map") to see the PlusBus map
Car Park - Station Car Park
Name : Station Car Park
Spaces : 32
CCTV : No
Free Parking : No
Daily : £8.50
Weekly : £33.50
Monthly : £152.00
Annual : £1,527.00
Operator : Saba Park Services UK Limited
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com
Cycle Storage Cctv
Yes
Cycle Storage Location
On station frontage, and on platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
30 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Parking Spaces
32
Rail Replacement Services
'Rail replacement will operate from Cambridge Road Bus stops.
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
There are Help Points
On platforms
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:15:00.000 - 14:00:00.000
Saturday
06:15:00.000 - 14:15:00.000
Sunday
08:00:00.000 - 17:00:00.000
Printed Local Information
There is no printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 20:00:00.000
Saturday
06:00:00.000 - 13:00:00.000
Sunday
08:00:00.000 - 19:40:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
