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Saxmundham station Station Approach Saxmundham Suffolk
IP17 1BW
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Note: ticket machine is card only (not cash)
Customer Help Points
Help points can be found at the following location(s):
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform.
Step Free Access
This station has step free access to both platforms from Station Approach, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
There are five cycle stands on Platform 1 (for trains towards Ipswich) which are next to the entrance on to the platform from the station car park, beyond the former station building.
Cycle Storage Sheltered
No
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement bus services pick up and drop off at the station entrance.
This station does not offer
Bus Services, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Unstaffed
This station does not offer
Left Luggage
Waiting Room
The waiting room is located in the station building on Platform 1 (for trains towards Woodbridge and Ipswich).
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi
Time
Platform
Operator
Cancelled -
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