Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Seer Green & Jordans Staff Help Available:
Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.
Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.
Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.
Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Seer Green & Jordans Staff Help Available
Location :
Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.
Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.
Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.
Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.
Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.
Step Free Access
B2, (refer to quick reference guide)
Step Free Access Category B2. Step free access to platform 2 (London bound) only. Platform 1 is accessed only via the footbridge.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 111
CCTV : No
Free Parking : No
The weekday off peak start time is 1200 at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Near car park entrance.
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
111
Rail Replacement Services
This station is not served by rail replacement buses due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station..
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 10:40:00.000
Saturday, Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 10:40:00.000
Saturday, Sunday
Unavailable
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
