Selly Oak

Selly Oak station
Bristol Road
Selly Oak
West Midlands
B29 6DW

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Selly Oak at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible Taxis
  
  Accessible taxis are not available
- Accessible Ticket Machines
  
  A Ticket Vending Machine is available in the Booking Hall and on Platform One.
- Customer Help Points
  
  On both platforms
- Impaired Mobility Set Down
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 06:00 to 21:00 Saturday – 07:00 to 21:00 Sunday – 09:00 to 19:00
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Step Free Access
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Height Adjusted Ticket Office Counter, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  LM
- Prepurchase Collection
- Smartcards
  
  SmartcardIssue : No
  SmartcardValidator : No
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:00 to 21:00 Saturday – 07:00 to 21:00 Sunday – 09:00 to 19:00
  
  None
Getting to / from the station
- Car Park
  
  Station Car Park - 391 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage
  
  Storage Space: 59 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
  Storage location:
  from Birmingham - under the foot bridge. Towards Birmingham - outside in the car park
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Front of station building in turnaround area.
- Taxi Rank
  
  Selly Oak (SLY) Station Elite 0121 415 5000 Castle 0121 472 2222 BBs 0121 693 3333
Staffing and general services
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  **Selly Oak Station is accredited by the Secure Station Scheme**
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage, Lost Property
Station Facilities
- Toilets
  
  The toilets are located in the Booking Hall. The National key toilet is located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 06:00-21:00, Saturday 07:00-21:00 and Sunday 09:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Waiting Room, WiFi

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Selly Oak

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Selly Oak

Selly Oak at a glance

Station details

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Staffing Level

This station does not offer

Toilets

This station does not offer

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