Accessibility Information
There is information about accessibility
Accessible Parking
6
Accessible Ticket Machines
Yes
Customer Help Points
Severn Tunnel Junction Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Induction Loop
There are no apparent induction loops
Passenger Assistance
Severn Tunnel Junction Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Staff Help available at station during Ticket Office opening hours, outside of these hours there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Step Free Access
A, Compliant step-free access to all platform(s)
Category A.
Step free access to all platforms via a footbridge with ramps.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Car Park - Severn Tunnel Junction Station Car Park
Name : Severn Tunnel Junction Station Car Park
Spaces : 104
CCTV : No
Free Parking : No
Visit Severn Tunnel Junction - APCOA for parking prices.
Cycle Hire
There are no cycle hire facilities at this station
Cycle Storage Cctv
Yes
Cycle Storage Location
5 Sheffield stands providing parking for up to ten bicycles are situated in a shelter to the east of the ticket office and adjacent to platform 4
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
104
Rail Replacement Services
Local bus stop at the car park entrance.
This station does not offer
Airport, Bus Services, Car Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
