The lifts are out of order between platform 1 and entry / exit at Shadwell station.
Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Shadwell Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift, Platform 1 and 2 (LHS)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Platform 1 and 2 (RHS)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls may not be accessible to some people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths greater than 1.1m wide
Passenger Assistance
Shadwell Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
Step Free Category
C, no step-free access to any platform
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Wheelchairs Available
Airport
Change at Shadwell for Docklands Light Railway to/from London City Airport
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Cctv
Yes
Cycle Storage Spaces
2 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Use bus stop
B in Cable Street for northbound buses towards Shoreditch High Street / Dalston Junction/Dalston Kingsland
C in Cannon Street Road for southbound buses towards New Cross Gate
use local buses to Wapping
This station does not offer
Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
You can contact Customer Services on 0343 222 123
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:33:00.000 - 00:41:00.000
Saturday, Sunday
24 Hours
Refreshment Facilities
Cold drinks vending machine Food vending machine
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
