Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Shalford (Surrey) Passenger Assistance Meeting Point 0:
Platform (Unstaffed Station)
Make your way onto the platform. Onboard teams will assist you.
Passenger Assistance
Shalford (Surrey) Passenger Assistance Meeting Point 0
Location :
Platform (Unstaffed Station)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Step Free Access
B1, (refer to quick reference guide)
Step-free category B1 station - “Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street." Ramped access to Redhill platform. Inter platform access via stepped footbridge or highway (approx 230 metres)
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 18
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
No
Cycle Storage Location
Both platforms
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
18
Rail Replacement Services
Through services use bus stops on Horsham Road. Starting/terminating services use the station car park.
This station does not offer
Car Hire, Cycle Storage Cctv, Drop Off Pick Up, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Unstaffed
This station does not offer
Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
24 Hours
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
