Platform 1 is the only step free platform at Shifnal station, which is used for trains towards Birmingham. For more information please see 'Station accessibility'.
Accessibility Information
There is no information about accessibility
Accessible Parking
1
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Shifnal Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train team
Impaired Mobility Set Down
Pick-up possible in car park.
Nearest Accessible Stations
Bilbrook, Telford Central
Passenger Assistance
Shifnal Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train team
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B3, step-free access only to some platforms
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note:
Platform 1 is the only step free platform at Shifnal station, which is used for trains towards Birmingham. This is accessed from the car park and its access road behind platform 1. (Please note, there is a long ramp that leads to a subway, this is not step free as it has stairs at the end of the ramp).
Platform 2 towards Shrewsbury does not have step free access.
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Planning a train journey? We’re here to make it easier, and more accessible. With support from access-WMT.co.uk, West Midlands Railway now offers British Sign Language (BSL) support at this station using the InSignLanguage Avatar. That means you can get essential station information signed in BSL - Shifnal Train Station
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 20
CCTV : No
Free Parking : No
Daily : £3.50
Weekly : £13.30
Monthly : £38.20
Annual : £307.20
Operator : SABA UK
Telephone : 0330 1235 247
Email : customersupport.uk@sabagroup.com
Cycle Storage Cctv
Yes
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Aston Street
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Market Place
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
20
Rail Replacement Services
Rail replacement vehicles will operate from midway along Station Approach Road at the 'Y' intersection.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Help Points
There are Help Points
On both platforms
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
