Accessibility Information
There is information about accessibility
Accessible Parking
7
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Shipley (Yorks) Passenger Assistance Meeting Point 0:
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.
Passenger Assistance Meeting Point
Black and yellow signage is displayed above seating in ticket hall. Please check in with station team. Operational during staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 3, Platform 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 4, Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Shipley (Yorks) Passenger Assistance Meeting Point 0
Location :
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.
Passenger Assistance Meeting Point
Black and yellow signage is displayed above seating in ticket hall. Please check in with station team. Operational during staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
Shipley station has step free access to all platforms using lifts, however there is a cobbled road leading to platform 1/2 which should be negotiated with care.
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 150
CCTV : No
Free Parking : Yes
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Next to stand street entrance and platfrom 5
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
27 spaces
5 cycle lockers and 22 cycle stands
5 Secure Cycle Lockers are available at this station
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
150
Rail Replacement Maps
Shipley - https://images.nationalrail.co.uk/e8xgegruud3g/GTiPKw3zIyQfjX8BLMCcr/e01cb8ca1391b6abf06ae68aa06d36dc/Shipley.jpg
Rail Replacement Services
Rail replacement services pick up/drop off in the station car park by entrance to booking hall.
What3words - ample.valley.hopes
This station does not offer
Airport, Car Hire, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
cafe and vending machines, Cafe open mornings
Toilets
These toilets are available when the ticket office is open
Waiting Room
There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
