Shippea Hill

Shippea Hill station
off A1101 Burnt Fen Turnpike / Mild
Shippea Hill
Suffolk
CB7 4SR
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Station Message

Shippea Hill receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Ely.

Shippea Hill at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Customer Help Points

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Norwich) - Next to the ramped entrance to this platform, fixed to the grey post beneath the customer information screen

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using the Help Point at this station

Assistance meeting point is on the platform.

Step Free Access

This station has step free access to both platforms from Mildenhall Road, with approximately 30 metres between the two entrances which are either side of the level crossing.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Greater Anglia

Smartcards

SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

This station does not offer

Prepurchase Collection, Ticket Machine, Ticket Office

Car Park

Station Car Park - 6 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

There is one cycle stand outside the ramped entrance to Platform 1 (for trains towards Norwich).

Cycle Storage Sheltered

No

Cycle Storage Spaces

2 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Rail replacement bus services do not serve this station. Customers are advised to use either Brandon or Ely stations for rail replacement services.

This station does not offer

Bus Services, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Unstaffed

This station does not offer

Left Luggage

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi

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Departures and arrivals from Shippea Hill

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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