Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Shoreham (Kent) Passenger Assistance Meeting Point 0:
Platform
Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Induction Loop
Induction loops are throughout this station
Nearest Accessible Stations
Sevenoaks
Passenger Assistance
Shoreham (Kent) Passenger Assistance Meeting Point 0
Location :
Platform
Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B3, step-free access only to some platforms
This is a category B3 station. Step free access to platform 2 for services away from London via station entrance. There is no step free access to Platform 1. Step access only for services towards London from platform 1 via footbridge. No step free interchange between platforms.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 15
CCTV : No
Free Parking : Yes
Operator : Southeastern
Telephone : 0345 322 7021
Cycle Storage Availability
Yes
Parking Spaces
15
Rail Replacement Services
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
0345 322 7021
Help Points
Help Points are only available in limited locations
On platform
Helpline
This is an unstaffed station and there are no staff on the trains that can assist. You can book assistance up to 2 hours before your journey. We recommend booking but if you need assistance and have not booked there are Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. As staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are no information points
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
