Accessibility Information
There is information about accessibility
Accessible Parking
10
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Shotton Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are at designated listening areas
Nearest Accessible Stations
Chester
Passenger Assistance
Shotton Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Step Free Access
B3, step-free access only to some platforms
Category B3.
Shotton station is split into two levels. Shotton and Shotton High Level.
At Shotton (Platforms 1 and 2):
No wheelchair access to Platform 1 (to Chester).
Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street.
Customers are advised to travel to Flint and change trains.
Shotton High Level (Platforms 3 and 4):
No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.
The nearest fully accessible station to Shotton High Level is Hawarden Bridge.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Bus Services
The nearest bus stops are located outside the station on Chester Road West.
Buy a Shotton (Deeside) PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Car Park - Station Car Park
Name : Station Car Park
Spaces : 26
CCTV : No
Free Parking : No
Parking charges apply. Further information on this car park is available on Flintshire County Council's website section on parking. Car parks (flintshire.gov.uk)
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.
2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
22 spaces
10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Parking Spaces
26
Rail Replacement Services
The rail replacement bus stop is a local bus/coach stop near the Rivertown URC Church.
This station does not offer
Airport, Car Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
07:30:00.000 - 12:30:00.000
Saturday
08:45:00.000 - 12:45:00.000
Sunday
Unavailable
Printed Local Information
There is no printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:30:00.000 - 12:30:00.000
Saturday
08:45:00.000 - 12:45:00.000
Sunday
Unavailable
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
