The ticket office at the Railway Terrace / Platform 5 side of the station will be closed until further notice.
Tickets can be bought from self-service machines, on-line or from the main ticket office located at the Brunel Way entrance.
Accessibility Information
There is no information about accessibility
Accessible Parking
3
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Slough Passenger Assistance Meeting Point 0:
Ticket Office / Gateline (Staffed station)
The ticket office is located in the main station building via Brunel Way.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
There is no counter here
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Lift Details
Lift, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platforms 3 & 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platform 5
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Slough Passenger Assistance Meeting Point 0
Location :
Ticket Office / Gateline (Staffed station)
The ticket office is located in the main station building via Brunel Way.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Platform 5 customer assistance office.
Step Free Access
A, Compliant step-free access to all platform(s)
Step-free category A station - This station has step-free access to all platforms
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 564
CCTV : Yes
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 5 and front of station
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
120 spaces
Cycle hoops located at front of station and on platform 5. Please note cycles can be carried on our trains free of charge.
Cycle Storage Type
Racks, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Railway Terrace
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
564
Rail Replacement Services
Front of station, bus stops on Brunel Way, or as directed by signs.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
24 Hours
Post Box
Yes
Printed Local Information
There is printed information available
Shops
Coffee shop
Refreshment Facilities
Coffee shop
Toilets
Platform 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room
Platforms 3/4 and 5
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
