Small Heath

Small Heath station
Golden Hillock Road
Small Heath
West Midlands
B10 0DP

Get directions View in maps

Small Heath at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible Taxis
  
  Accessible taxis are not available
- Customer Help Points
  
  On both platforms
- Impaired Mobility Set Down
  
  Small forecourt area
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 07:00 to 10:00
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Step Free Access
  
  This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Ticket Machines, Height Adjusted Ticket Office Counter, National Key Toilets, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  LM
- Prepurchase Collection
- Smartcards
  
  SmartcardIssue : No
  SmartcardValidator : No
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 07:00 to 10:00 Weekend – Closed
  
  A Permit to Travel machine is available for use when the Ticket Office is closed.
Getting to / from the station
- Cycle Storage
  
  Storage Space: 4 spaces
  Cycle Shelter Provided: No
  Cctv: false
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Outside station entrance
- Taxi Rank
  
  Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543
- This station does not offer
  
  Car Park
Staffing and general services
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage, Lost Property
Station Facilities
- This station does not offer
  
  Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi

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Small Heath

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Small Heath

Small Heath at a glance

Station details

Accessible Public Telephones

Accessible Taxis

Customer Help Points

Impaired Mobility Set Down

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Staffing Level

This station does not offer

This station does not offer

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