Small Heath

Small Heath station
Golden Hillock Road
Small Heath
West Midlands
B10 0DP
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Small Heath at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Public Telephones

Public telephones are not accessible

Accessible Taxis

Accessible taxis are not available

Customer Help Points

On both platforms

Impaired Mobility Set Down

Small forecourt area

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 07:00 to 10:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Step Free Access

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

This station does not offer

Accessible Booking Office Counter, Accessible Ticket Machines, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: West Midlands Trains

Prepurchase Collection

Yes

Smartcards

SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 07:00 to 10:00 Weekend – Closed

A Permit to Travel machine is available for use when the Ticket Office is closed.

Bus Services

Information to plan your onward journey is available in a printable format here

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Sheltered

No

Cycle Storage Spaces

4 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Rail replacement vehicles will operate from the front of the station.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Taxi Rank

Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543

This station does not offer

Car Park, Cycle Storage Location

Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Lost Property

No

Staffing Level

Part time

This station does not offer

Left Luggage

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi

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Departures and arrivals from Small Heath

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