Accessibility Information
There is no information about accessibility
Accessible Parking
8
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Solihull Passenger Assistance Meeting Point:
Booking Office (during staffed hours)
At the ticket office in the main entrance area.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
In short-stay car park.
Lift Details
Lift 1, Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths less than 0.8m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Solihull Passenger Assistance Meeting Point
Location :
Booking Office (during staffed hours)
At the ticket office in the main entrance area.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Access Category A. Step free access to platforms via lifts.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Connections to Birmingham International Airport available. The X12 bus, operated by National Express, runs every 20mins from Solihull station to the airport.
For fares, timetables, and more information click here.
Bus Services
For multi-operator bus information visit: www.networkwestmidlands.co.uk
Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 446
CCTV : No
Free Parking : No
As of 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. As a result, you can no longer pay for parking at the Ticket Office or Chiltern Railways TVMs.
Payment options:
* Calls to 0345 numbers are charged at the same rate as those to geographic (01 and 02) numbers.
Cycle Storage Cctv
Yes
Cycle Storage Location
on platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
30 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
446
Rail Replacement Services
Rail replacement bus services depart from the front of the station on Station Approach Road.
Please click here for a directional video to the rail replacement bus stop.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are only available in limited locations
On both platforms
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:35:00.000 - 21:50:00.000
Saturday
06:00:00.000 - 22:05:00.000
Sunday
08:30:00.000 - 23:30:00.000
Pay Phones
Yes
Post Box
Yes
Shops
Yes
Refreshment Facilities
Yes
Toilets
Between platforms 1 and 2
Waiting Room
Between Platforms 1 & 2.
WiFi
Yes
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Printed Local Information, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
