Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
South Hampstead Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is no counter here
Passenger Assistance
South Hampstead Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
Booking office has level access from street. There are steps to/from platforms
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Cctv
Yes
Cycle Storage Availability
Yes
Rail Replacement Services
Use Bus stop W in Belsize Road for northbound services to Watford Junction
Use Bus stop Y in Belsize Road for southbound services to Euston
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are available inside and outside this station
Most Help Points do have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from help point
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:15:00.000 - 00:28:00.000
Saturday
05:15:00.000 - 00:28:00.000
Sunday
06:35:00.000 - 00:28:00.000
Printed Local Information
There is accessible printed information available
Shops
High street shops
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:15:00.000 - 10:15:00.000
Saturday, Sunday
Unavailable
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
