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Dropping off at or picking up from Southend Airport?
Charges apply when using the express pick-up and drop-off point, located adjacent to Southend Airport railway station, or the nearby car parks. These charges start from £8.
More information is available on the London Southend Airport website.
Accessibility Information
There is information about accessibility
Accessible Parking
10
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Southend Airport Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Lift Details
Lift, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Southend Airport Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations, Wheelchairs Available
Airport
Southend Airport is adjacent to station.
Car Park - Car park 2
Name : Car park 2
Spaces : 144
CCTV : Yes
Free Parking : No
For a full list of car park prices, please use the 'Web address' link
Cycle Storage Cctv
Yes
Cycle Storage Location
In the car park.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
8 spaces
Cycle Storage Availability
Yes
Parking Spaces
310
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank has set back shelters only
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Bus Services, Car Hire, Cycle Hire, Cycle Storage Type, Port, Rail Replacement Maps, Rail Replacement Services
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
24 Hours
Post Box
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Yes
Toilets
Public toilets are available 04:00 to 23:00 everyday, including weekends.
Outside of these hours toilet facilities are available at London Southend Airport Terminal Building and on board train services.
Trolleys
Yes
Waiting Room
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, WiFi
Time
Platform
Operator
Cancelled -