Accessibility Information
There is no information about accessibility
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Southend Central Passenger Assistance Meeting Point 0:
Southend Central Gate line
Gateline is upon entering main entrance uproad. Use slope for step free access. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
Outside station entrance on Clifftown Road
National Key Toilets
Yes
Passenger Assistance
Southend Central Passenger Assistance Meeting Point 0
Location :
Southend Central Gate line
Gateline is upon entering main entrance uproad. Use slope for step free access. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
Step free access is available to all platforms.
For services travelling to Thorpe Bay and Shoeburyness access to the platform is from the road.
Step Free Category
B1, (refer to quick reference guide)
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Wheelchairs Available
Airport
Southend Airport - Trains available from Southend Victoria to Southend Airport station.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 138
CCTV : Yes
Free Parking : No
Please note that the off peak parking rate commences after 10:00, Mondays to Fridays
Cycle Storage Cctv
Yes
Cycle Storage Location
Outside platforms 1/2 & on platform 3/4 concourse
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
17 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
138
Rail Replacement Services
c2c Rail Replacement at the bus stop outside the Platform 3/4 Entrance (near The Last Post Public House) (W3W ///issued.rewarding.buzz)
Taxi Rank
There is taxi provision
Taxi rank, (south entrance far east approach) via Cambridge Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (south entrance east approach) via Cambridge Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays: 09:00 - 16:00
Christmas Day & Boxing Day: Closed
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:45:00.000 - 18:45:00.000
Saturday
06:30:00.000 - 21:00:00.000
Sunday
07:30:00.000 - 19:00:00.000
Pay Phones
Yes
Post Box
Yes
Shops
Yes
Refreshment Facilities
Yes
Toilets
The toilets are located on the Platforms 3 & 4 Concourse.
The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
Waiting Room
Platforms 3/4 concourse
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Printed Local Information, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
