Please be aware that there is a larger than usual stepping distance between the platform and the train at this station. If you require assistance boarding or alighting, please speak to the on train team.
Accessibility Information
There is no information about accessibility
Accessible Parking
1
Accessible Ticket Machines
Yes
Customer Help Points
St Albans Abbey Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train team
Passenger Assistance
St Albans Abbey Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train team
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
A, Compliant step-free access to all platform(s)
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Airport
Change at Watford Junction for trains to Gatwick Airport. For Heathrow Airport use regular 'Green Line' bus service 724 from St Albans Station interchange.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 29
CCTV : Yes
Free Parking : No
Daily : £5.90
Weekly : £19.80
Monthly : £57.20
Annual : £457.60
Operator : SABA UK
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com
Cycle Storage Cctv
Yes
Cycle Storage Location
station platform
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
29
Rail Replacement Services
Rail replacement vehicles will operate from bus stop A on A5183 Holywell Hill, near the station car park entrance, for services to Watford.
Services to St Albans will operate from bus stop B on A5183 Holywell Hill.
Please check your destination before boarding.
Please click below for walking directions from the station to the rail replacement bus stop.
This station does not offer
Bus Services, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0006 Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**St. Albans Abbey station is accredited by the Secure Station Scheme**
Help Points
There are Help Points
On platform
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
