Accessibility Information
There is no information about accessibility
Accessible Parking
0
Customer Help Points
St Margarets (Herts) Passenger Assistance Meeting Point 0:
Ticket Office
Meeting point is the ticket office when staffed. Part time staffed station. Please check opening times on National Rail Enquiries.
Taxi
Taxi can be provided when ticket office closed. Please meet at the station entrance (platform 1 side).
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
Passenger Assistance
St Margarets (Herts) Passenger Assistance Meeting Point 0
Location :
Ticket Office
Meeting point is the ticket office when staffed. Part time staffed station. Please check opening times on National Rail Enquiries.
Taxi
Taxi can be provided when ticket office closed. Please meet at the station entrance (platform 1 side).
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Step Free Access
B3, step-free access only to some platforms
This station has step free access to both platforms from the Station Road Level crossing and are approximately 30m apart.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Local buses operate from outside the station. St Margaret's is a PlusBus location click here to see the PlusBus map
Car Park - Station Car Park
Name : Station Car Park
Spaces : 36
CCTV : No
Free Parking : No
Daily : £6.30
Weekly : £25.15
Monthly : £106.00
Annual : £1,067.00
Operator : Saba Park Services UK Limited
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com
Cycle Storage Location
Forecourt
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
36
Rail Replacement Services
Replacement transport stop at the bus stop near St Mary's Church in Hoddesdon Road in both directions
.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:20:00.000 - 13:30:00.000
Saturday
07:45:00.000 - 15:00:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 13:30:00.000
Saturday
07:30:00.000 - 15:00:00.000
Sunday
09:00:00.000 - 16:00:00.000
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
