Accessibility Information
There is no information about accessibility
Accessible Parking
14
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
The Travel Centre adjacent the Ticket Office has low counters.
Customer Help Points
Stafford Passenger Assistance Meeting Point 0:
Through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors. Please make yourself known to staff.
Impaired Mobility Set Down
Yes
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 2, Platforms 3 & 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 3, Platforms 5 & 6
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Stafford Passenger Assistance Meeting Point 0
Location :
Through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors. Please make yourself known to staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assist meeting point is through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors, opposite The Ticket Office. Please make yourself known to staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access
A, Compliant step-free access to all platform(s)
This station has step-free access to all platforms / the platform
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Bus Services
Information to plan your onward journey is available in a printable format here.
Car Park - Stafford Car Park 2
Name : Stafford Car Park 2
Spaces : 68
CCTV : Yes
Free Parking : No
For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff.
Cycle Hire
Mammoth Lifestyle and Fitness Ltd The Green Milford Stafford ST17 0UR 01785 664555 info@mammothlifestyle.co.uk
Cycle Storage Cctv
Yes
Cycle Storage Location
84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
126 spaces
42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
519
Rail Replacement Services
Rail replacement coach services can be found at the front of the station.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis only pick up at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank has set back shelters only
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Help Points
Help Points are only available in limited locations
Most Help Points do not have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from information point
Yes - from ticket office
Lost Property
Find out more about the lost property process at this station here
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Sunday
07:30:00.000 - 00:00:00.000
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
04:00:00.000 - 00:00:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is printed information available
Shops
Yes
Refreshment Facilities
Yes
Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Trolleys
Yes
Waiting Room
Yes
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, WiFi
Time
Platform
Operator
Cancelled -
