Staines

Staines station
Station Approach
Staines
Surrey
TW18 4LY

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Staines At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  
  An accessible ticket office counter is available in the main station booking hall on the London-bound platform.
- Accessible Ticket Machines
  
  All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Points
  
  Help points are available on all platforms
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 06:00 to 00:20 Saturday – 06:00 to 00:20 Sunday – 06:30 to 00:30
- Step Free Access
  
  Both platforms have level access onto the platforms. There is also level access to the booking hall.
  Interchange -� A Lift is now available�within the station.�
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: South Western Railway
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:15 to 20:00 Saturday – 06:10 to 19:55 Sunday – 07:10 to 18:40
  In the booking hall and at the entrance to platform 2
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Car Park
  Gresham Road-Main car park - 32 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location:
  Cycle Compound for 72 cycles located on Platform 1
  Booking Hall entrance, Platform 2
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Station forecourt off Kingston Road
- This station does not offer
  
  Taxi Rank
Station Facilities
- Customer Service
  Please contact our Customer Service Centre on 0345 6000 650
- Lost Property
- Toilets
  The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
- This station does not offer
  
  Left Luggage, WiFi

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Staines

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Staines

Staines At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

This station does not offer

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