Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Stanford-le-Hope Passenger Assistance Meeting Point 0:
Ticket Office Platform 1 (Staffed Hours)
Please make yourself known to a member of staff at the ticket office or gateline. Check staffed hours on National Rail Enquiries website.
Platform 2 Gateline (Staffed Hours)
Please make yourself known to a member of staff on the gateline to receive assistance. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Passenger Assistance
Stanford-le-Hope Passenger Assistance Meeting Point 0
Location :
Ticket Office Platform 1 (Staffed Hours)
Please make yourself known to a member of staff at the ticket office or gateline. Check staffed hours on National Rail Enquiries website.
Platform 2 Gateline (Staffed Hours)
Please make yourself known to a member of staff on the gateline to receive assistance. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
Step free access is available to both platforms via the level crossing
Step Free Category
B1, (refer to quick reference guide)
Ticket Barriers
Yes
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 66
CCTV : Yes
Free Parking : No
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Cycle Storage Cctv
Yes
Cycle Storage Location
Outside station entrance and in car park
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
70 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
66
Rail Replacement Services
c2c Rail Replacement along London Road:
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday - Friday, 08:00 - 20:00
Saturday - Sunday - Public Holidays: 09:00 - 16:00
Christmas Day and Boxing Day: Closed
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:30:00.000 - 19:15:00.000
Saturday
06:30:00.000 - 19:15:00.000
Sunday
08:15:00.000 - 16:00:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is no printed information available
Shops
Station News
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
