Accessibility Information
There is information about accessibility
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Starbeck Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Passenger Assistance
Starbeck Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B1, (refer to quick reference guide)
Step-free access to both platforms via short ramps from separate entrances. Step-free access between platforms via subway with fairly steep ramps.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
'Transdev Harrogate & District' operate a network of daily, frequent bus routes around Starbeck & Harrogate and also to nearby towns and villages. For route maps and timetables: www.harrogateanddistrict.co.uk
Bus stops are located adjacent to the rail station.
Buy a Starbeck PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around Starbeck, Knaresborough & Harrogate. For details: www.plusbus.info
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Next to platform 1
Cycle Storage Spaces
14 spaces
4 cycle lockers and 10 cycle stands
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Pick Up / Drop Off at the bus stops near to the level crossing. Bus stop opposite William Hill on the Station side for York. Bus stop adjacent to the Mazda garage on the opposite side of the station for Harrogate.
What3words - Towards York - guises.digit.hero & towards Harrogate - icon.shin.blues
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Help Points, Information Available, Left Luggage
Information Points
There are information points
Information Services
Saturday
06:05:00.000 - 23:50:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
