Stevenage

Stevenage station
Lytton Way
Stevenage
Hertfordshire
SG1 1XT

Stevenage at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Ticket Machines

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Impaired Mobility Set Down

Station staff  assistance to ground level, subject to staff availability. Cannot be guaranteed

Induction Loop

Yes

Ramp For Train Access

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.

Alternatively, you can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 058 2844
  • Texting us on 0800 138 1018

Staff Help Available

Monday to Sunday – 24 hours

Step Free Access

This is a Category B1 station: Step free access to all platforms via main entrance (Lytton Way). Steep ramp access from Leisure Park entrance via long, steep council ramp.

The Assistance Meeting Point is by the ticket office.

Wheelchairs Available

Yes

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Customer Help Points, National Key Toilets

Penalty Fares

Applicable Operators: Thameslink, Great Northern

Prepurchase Collection

Yes

Smartcards

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.


SmartcardIssue : Yes
SmartcardTopup : No
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday – 06:15 to 20:30 Tuesday – 06:15 to 20:30 Wednesday – 06:15 to 20:30 Thursday – 06:15 to 20:30 Friday – 06:15 to 21:45 Saturday – 06:30 to 21:30 Sunday – 08:00 to 20:15

Bus Services

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Car Park

Station Car Park - 17 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Located in both the short and long term car parks.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

266 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Please click the link for details regarding the rail replacement bus location for Great Northern, Thameslink, Lumo, Hull Trains and London North Eastern Railway services:

Taxi Rank

Located outside the main entrance.

Lost Property

Monday to Sunday – 24 hours

Staffing Level

Full time

This station does not offer

Customer Service, Left Luggage

Atm Machine

ATM located in station entrance

Baby Change

Facilties may only be available when the station is staffed.

Refreshment Facilities

Yes

Toilets

Located within the booking hall.

Waiting Room

Heated waiting areas are available on all platforms.

This station does not offer

First Class Lounge, WiFi

Departures and arrivals from Stevenage

Check the latest departures and arrivals into {StationName} on {DayandDate} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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