Accessibility Information
There is information about accessibility
Accessible Parking
19
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Stirling Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Located in the main concourse.
Next to electronic ticket gates in main concourse. Make yourself known to staff working at the gates for assistance.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift 1, Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 2, Platforms 3 & 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 3, Platforms 9 & 10
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lift, Forthside Footbridge to Forthside Way
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls may not be accessible to some people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Stirling Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Located in the main concourse.
Next to electronic ticket gates in main concourse. Make yourself known to staff working at the gates for assistance.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station. This station has step-free access to all platform. The Passenger Assist meeting point is at the Automatic ticket gates.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Ticket gates to all platforms
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Induction Loop, Nearest Accessible Stations
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Station Car Park
Name : Station Car Park
Spaces : 208
CCTV : Yes
Free Parking : No
Daily : £3.50
Operator : ScotRail
Cycle Hire
Nextbike cycle hire is available at the station. More information on the scheme can be found at www.nextbike.co.uk/en/stirling
For more information on cycling in and around Stirling can be found on the Active Travel hub Stirling pages www.stirlingactivetravelhub.org or by visiting the hub at located at Stirling station.
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
88 spaces
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
208
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Location, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
Help Points are only available in limited locations
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Located in the main concourse.
Helpline
We want everyone to travel with confidence. That is why, if you are planning to travel on ScotRail services our policy is you can request an assistance booking 1 hour in advance - other National Rail Services is 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is accessible printed information available
Shops
WHSmith
Refreshment Facilities
WH Smith, Coffee Vending Machines and café.
Toilets
The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
05:00:00.000 - 23:59:00.000
WiFi
Yes
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
