Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Stocksfield Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Impaired Mobility Set Down
Step free access from car park to station entrance but there is no access for wheelchair bound customers on the NCL bound platform as the access to the platform is via steps.
Passenger Assistance
Stocksfield Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B2, (refer to quick reference guide)
partial step free access. Step free access to both platforms, however 500m step-free route between platforms via partially unlit road.
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0870 608 2608
Car Park - Station Car Park
Name : Station Car Park
Spaces : 27
CCTV : No
Free Parking : No
From Monday 7th April 2025, we’re introducing parking charges at more stations on our network to help maximise car park capacity for rail users. Costs will be a maximum of £2 per day, with locations offering a short-stay option for 50p and resident permits for parking from 4pm to 8am. As is the case in our other locations, we’ll be using RingGo to ensure payments can be made through an app, online, and by phone as well as at our self-serve ticket machines.
Stocksfield location code 45820
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Next to drop off point
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
27
Rail Replacement Maps
Stocksfield - https://images.nationalrail.co.uk/e8xgegruud3g/13AzDKcR3hTGF9g7KhFJwX/4845cbc516dd52b292231fba4731f2bc/Stocksfield.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops outside the Station entrance on the A695. Bus stop station side towards Newcastle and bus stop opposite side towards Carlisle.
What3words - Towards Newcastle - brisk.bagels.writings & towards Carlisle - marketing.weeks.somewhere
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
