Accessibility Information
There is information about accessibility
Accessible Parking
4
Accessible Ticket Machines
Yes
Customer Help Points
Stoke Mandeville Passenger Assistance Meeting Point 0:
Booking Office (during staffed hours)
Situated within the station building. Step free access to the platform is via lifts.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
National Key Toilets
Yes
Nearest Accessible Stations
Aylesbury
Passenger Assistance
Stoke Mandeville Passenger Assistance Meeting Point 0
Location :
Booking Office (during staffed hours)
Situated within the station building. Step free access to the platform is via lifts.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assistance Meeting Point - at the booking office (during opening hours only). On weekday evenings a Security Officer is available 16:50 - 00:50, usually located in the security hut near the car park entrance.
Currently, there are no staff available to provide assistance at Stoke Mandeville on weekdays between 12:55 and 16:50. Therefore, we recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station during these times to assist you. Alternatively, please use the Help Point at the station.
If you wish to travel without booking assistance in advance, we will arrange for staff to travel to the station as quickly as we possibly can to assist you or provide alternative transport. Please allow additional time for your journey.
Step Free Access
B2, (refer to quick reference guide)
Step Free Access Category B1. Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 267
CCTV : No
Free Parking : No
The weekday off peak start time is 1200 at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Near car park entrance.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
120 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
267
Rail Replacement Services
At station entrance.
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Help Points
There are Help Points
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:25:00.000 - 13:05:00.000
Saturday
07:05:00.000 - 12:45:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
Accessible toilet within the ticket hall
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:25:00.000 - 12:55:00.000
Saturday
06:15:00.000 - 12:45:00.000
Sunday
Unavailable
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys
Time
Platform
Operator
Cancelled -
