Stoke on Trent Train Station | Times & Information

Stoke-on-Trent

Stoke-on-Trent station
Station Road
Stoke-on-Trent
Staffordshire
ST4 2AA

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Station Message

Please be advised at current the main entrance at this location is locked out of use as a result of structural damage to the building, due to the damage platform 1 is also not fit for use. Please alternatively use the back entrance on platform 2 to gain access to the station, all train running will arrive and depart on platform 2.

Stoke-on-Trent At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Customer Help Points
- Impaired Mobility Set Down
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:30 to 00:00 Saturday – 05:30 to 23:30 Sunday – 07:30 to 00:00
- Step Free Access
  This station has step-free access to all platforms / the platform
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, National Key Toilets
Buying / collecting tickets
- Prepurchase Collection
- Smartcards
  Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
  SmartcardIssue : No
  SmartcardTopup : Yes
  SmartcardValidator : Yes
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:55 to 20:00 Saturday – 06:25 to 19:30 Sunday – 08:55 to 20:30
  
  Ticket machines can be found in the booking hall.
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  
  Stoke on Trent Car Park 1 (South End of Platform 1) - 157 spaces
  Monday to Sunday – 24 hours
  
  Car Parking Charges
  Off-peak ticket: N/A
  Per Hour ticket: N/A
  Daily ticket: £12.00
  Weekly ticket: N/A
  Monthly ticket: £132.00
  Three Monthly ticket: £374.00
  Six Monthly ticket: N/A
  Annual ticket: £1200.00
  
  Note:
  For information how to get to the car park, plus work out the cost of your stay, visit the
  
  Different rates apply to non rail users, please speak to a member of staff.
- Cycle Storage Availability
  
  The cycle hub on Platform 1 has space for 63 cycles. There are stands for 28 cycles on Platform 1 and a further 24 stands for cycles in Car Park 3 (Platform 2/3).
  63 spaces in platform 1 cycle hub
  14 hoops on platform 1 (2 x cycles per hoop = 28 spaces)
  12 hoops in car park 3 (2 x cycles per hoop = 24 spaces)
  Storage location: all platforms
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail replacement coach services can be found at the front of the station.
- This station does not offer
  
  Taxi Rank
Station Facilities
- Customer Service
  
  Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Lost Property
- Toilets
  The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
- WiFi
- This station does not offer
  
  Left Luggage

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Stoke-on-Trent

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Stoke-on-Trent

Station Message

Stoke-on-Trent At a glance

Station details

Accessible Booking Office Counter

Customer Help Points

Impaired Mobility Set Down

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Prepurchase Collection

Smartcards

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

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