Stourbridge Junction station Brook Road Stourbridge West Midlands
DY8 1NH
Accessible Booking Office Counter
An accessible Ticket Office counter is now available at Stourbridge Junction.
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible taxis are not available
Accessible Ticket Machines
Yes
Customer Help Points
On all platforms.
Impaired Mobility Set Down
Pick-up in car park.
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
This station does not offer
Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
By the Ticket Office.
Cycle Storage Sheltered
No
Cycle Storage Spaces
90 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement vehicles will operate from the bus stop in the station car park.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
Stourbridge Junction (SBJ) Station ABM 01384 838383 Falcon 01384 393939 Eagle 01384 444 888
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Stourbridge Junction Station is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
Coffee kiosk Food vending machine
Toilets
The toilets are located on Platform 2. The National key toilet is located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 05:00-21:30 and Sunday 08:00-21:30. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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