Stratford-upon-Avon station Station Road Stratford-upon-Avon Warwickshire
CV37 6PL
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible Ticket Machines
A Ticket Vending Machine is located at the front of the station.
Customer Help Points
Yes
Impaired Mobility Set Down
Yes
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet. Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station. The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your train is due to depart. Our on-board staff will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
This station does not offer
Accessible Booking Office Counter, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
You’ll be able to pay for parking in the following ways:
Hourly rate on bank holidays only available via payment machines. App/website not supported.
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
north of Platform 1
Cycle Storage Sheltered
No
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement vehicles will operate from the bus stops on Station Square.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
Othello Taxis: 01789 336 226
007 Stratford's Taxis: 01789 414007
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Stratford-upon-Avon is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
Buffet
Toilets
The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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