Accessibility Information
There is information about accessibility
Accessible Parking
11
Accessible Ticket Machines
Yes
Customer Help Points
Stratford-upon-Avon Parkway Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train team
Nearest Accessible Stations
Stratford-upon-Avon
Passenger Assistance
Stratford-upon-Avon Parkway Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train team
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
A, Compliant step-free access to all platform(s)
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
For Park & Ride bus services to Stratford-upon-Avon town centre visit http://www.warwickshire.gov.uk/stratfordparkandride.
Car Park - Park and Ride
Name : Park & Ride
Spaces : 295
CCTV : No
Free Parking : No
Daily : £3.00
Weekly : £11.50
Monthly : £39.50
Annual : £379.00
Cycle Hire
Brompton Dock0208 232 3931www.bromptondock.co.uk
Cycle Storage Cctv
Yes
Cycle Storage Location
Adjacent to station entrance.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Parking Spaces
295
Rail Replacement Services
Rail replacement vehicles will operate from the station forecourt adjacent to the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
This station does not offer
Airport, Car Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are no information points
Printed Local Information
There is accessible printed information available
Waiting Room
One waiting shelter on each platform, open 24 hours.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
