Accessibility Information
There is information about accessibility
Accessible Parking
4
Accessible Ticket Machines
Yes
Customer Help Points
Stroud (Gloucs) Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The ticket office is located in the station building by platform 1.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Stroud (Gloucs) Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The ticket office is located in the station building by platform 1.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket office.
Step Free Access
B2, (refer to quick reference guide)
Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 150
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
under footbridge
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
150
Rail Replacement Services
Car park on Platform 2 side.
This station does not offer
Car Hire, Cycle Hire, Drop Off Pick Up, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Help Points, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 18:00:00.000
Saturday
07:15:00.000 - 14:30:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Shops
Yes
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 18:00:00.000
Saturday
07:15:00.000 - 14:30:00.000
Sunday
09:45:00.000 - 17:00:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
