Sutton Coldfield

Sutton Coldfield station
Railway Road
Sutton Coldfield
West Midlands
B73 6AY

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Station Message

The lifts between platforms 1, 2 and the exit are currently out of order at Sutton Coldfield station

Sutton Coldfield at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible Taxis
  
  Accessible taxis are not available
- Accessible Ticket Machines
  
  A Ticket Vending Machine is located on Platform 2.
- Customer Help Points
  
  On both platforms.
- Height Adjusted Ticket Office Counter
- Impaired Mobility Set Down
  
  Possible in station car park or forecourt.
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  Monday – 06:00 to 19:00 Tuesday – 06:00 to 19:00 Wednesday – 06:00 to 19:00 Thursday – 06:00 to 19:00 Friday – 06:00 to 20:00 Saturday – 08:00 to 20:00 Sunday – 09:00 to 17:00
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Step Free Access
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- This station does not offer
  
  National Key Toilets, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  LM
- Prepurchase Collection
- Smartcards
  
  SmartcardIssue : No
  SmartcardValidator : No
- Ticket Machine
- Ticket Office
  
  Monday – 06:00 to 19:00 Tuesday – 06:00 to 19:00 Wednesday – 06:00 to 19:00 Thursday – 06:00 to 19:00 Friday – 06:00 to 20:00 Saturday – 08:00 to 20:00 Sunday – 09:00 to 17:00
  
  A Ticket Vending Machine is located on Platform 2.
Getting to / from the station
- Car Park
  
  Station Car Park - 337 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Daily ticket: £4.50
  Saturday: £4.50
  Sunday: £2.30
  
  Season ticket holders are allowed to park free of charge on production of their rail season ticket to the Parking Warden deployed on the car park between 0700 to 1030 hours Monday to Friday
  Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.70 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the Warden in their car window and present the tear off slip to the Ticket Office at the time of purchase.
  
  Note:
  Season ticket holders are allowed to park free of charge on production of their rail season ticket to the Parking Warden deployed on the car park between 0700 to 1030 hours Monday to Friday
  Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.70 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the Warden in their car window and present the tear off slip to the Ticket Office at the time of purchase.
- Cycle Storage
  
  Storage Space: 14 spaces
  Cycle Shelter Provided: No
  Cctv: false
  Storage location:
  lockers on the Lichfield platform and the stands are in the booking hall
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: In the short stay car park at the front of the station.
- Taxi Rank
  
  Sutton Radio 0121 311 1113 Parkers 0121 355 6969
Staffing and general services
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  **Sutton Coldfield is accredited by the Secure Station Scheme**
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage, Lost Property
Station Facilities
- Waiting Room
- This station does not offer
  
  Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi

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Sutton Coldfield

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Sutton Coldfield

Station Message

Sutton Coldfield at a glance

Station details

Accessible Booking Office Counter

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Impaired Mobility Set Down

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Staffing Level

This station does not offer

Waiting Room

This station does not offer

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