Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Sutton Common Passenger Assistance Meeting Point 0:
The Assistance Meeting Point is the Help Point
If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Passenger Assistance
Sutton Common Passenger Assistance Meeting Point 0
Location :
The Assistance Meeting Point is the Help Point
If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is the Help Point.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Cycle Storage Cctv
Yes
Cycle Storage Location
Station entrance
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Maps
Rail Replacement Bus Information - Sutton Common - https://assets.nationalrail.co.uk/e8xgegruud3g/5EFH5OJ0P6uLwlJHkwn1ES/6ba1d9e8cc55ff0e5ea79fdf327369dd/2025-01_CI_TL_RRB_SUC_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Drop Off Pick Up, Parking Spaces, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
1 x Platform 1
Helpline
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
This station is unstaffed and trains calling at this station do not have on board staff.
You can arrange assistance on by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Waiting Room
Unheated waiting shelters are available on the platforms.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
