Accessibility Information
There is no information about accessibility
Accessible Parking
31
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Swansea Passenger Assistance Meeting Point 1:
The Passenger Assist Meeting Point is located in the concourse in the main station building. Please make yourself known to a colleague at the information desk on the concourse.
Please make yourself known to a colleague at the information desk on the concourse.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
National Key Toilets
Yes
Passenger Assistance
Swansea Passenger Assistance Meeting Point 1
Location :
The Passenger Assist Meeting Point is located in the concourse in the main station building. Please make yourself known to a colleague at the information desk on the concourse.
Please make yourself known to a colleague at the information desk on the concourse.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Category A.
Step free access to all platforms.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Lifts, Nearest Accessible Stations, Wheelchairs Available
Bus Services
First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).
Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Car Park - High Street Multi Storey
Name : High Street Multi Storey
Spaces : 626
CCTV : No
Free Parking : No
Visit High Street multi storey car park - Swansea for parking prices.
Cycle Hire
There are no cycle hire facilities at this station
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle parking at Swansea station is provided at three locations.
On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
128 spaces
64 Sheffield stands providing for 128 bikes are provided
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
626
Rail Replacement Services
The rail replacement bus stop is at the station front.
Taxi Rank
There is taxi provision
Taxi rank, (south entrance) via High Street
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the rear of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (north entrance) via Ebeneezer Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
Yes
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Saturday
03:00:00.000 - 00:00:00.000
Sunday
07:00:00.000 - 00:00:00.000
Printed Local Information
There is printed information available
Shops
Yes
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room
The Waiting Room is open during Ticket Office hours but is closed between 14:00-16:00.
WiFi
Yes
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
