Accessibility Information
There is no information about accessibility
Accessible Parking
10
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Teddington Passenger Assistance Meeting Point 0:
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are at designated listening areas
Lift Details
Lift, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Teddington Passenger Assistance Meeting Point 0
Location :
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Step-free category B2 Station - Level access to both platforms from separate entrances and lifts to both platforms.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Teddington Car Park
Name : Teddington Car Park
Spaces : 8
CCTV : No
Free Parking : No
RingGo Code 2053.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £3.60.
Off Peak from 1200 Monday to Friday.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1, platform 2 and station entrance
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
244 spaces
A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.
Cycle Storage Type
Compounds
Cycle Storage Availability
Yes
Parking Spaces
8
Rail Replacement Services
Terminating journeys: The Causeway, Park Road bus stand
Through journeys towards Kingston and New Malden: High Street/ Elmfield Avenue stop C
Through journeys towards Strawberry Hill and Twickenham: High Street/ Elmfield Avenue Stop D
Taxi Rank
There is taxi provision
Taxi rank, (east entrance approach) via Station Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (west entrance) via Victoria Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
Help points are available on all platforms
Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:40:00.000 - 20:25:00.000
Saturday
06:40:00.000 - 20:25:00.000
Sunday
08:45:00.000 - 18:00:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Coffee shop on Platform 2.
Toilets
Only accessible toilets are available. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:40:00.000 - 20:25:00.000
Saturday
06:40:00.000 - 20:25:00.000
Sunday
08:45:00.000 - 18:00:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
