Accessibility Information
There is information about accessibility
Accessible Parking
5
Accessible Ticket Machines
Yes
Customer Help Points
Thatcham Passenger Assistance Meeting Point 0:
Ticket Office (Staffed station)
The ticket office is located in the main station building situated between platform 2 and Pipers Lane.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance
Passenger Assistance
Thatcham Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed station)
The ticket office is located in the main station building situated between platform 2 and Pipers Lane.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket office.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or through the Passenger Assist App by Transreport.
Step Free Access
B1, (refer to quick reference guide)
Step Free Category B1 Station Step free access available to both platforms, access between platforms via level crossing and a ramp
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or through the Passenger Assist App by Transreport.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 55
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
53 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
55
Rail Replacement Services
Pipers Lane - alongside station building.
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Location, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 12:30:00.000
Saturday
06:50:00.000 - 13:20:00.000
Sunday
Unavailable
Waiting Room
In ticket hall
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
