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The Hawthorns station Halfords Lane West Bromwich West Midlands
B66 2HB
Accessible taxis are not available
On both platforms
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Ticket Machines, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
A Permit to Travel Machine is available for use when no other ticket buying facilities are available.
Information to plan your onward journey is available in a printable format here
In the event of engineering the bus/coach will collect from: Picks up/sets down on Halfords Lane, located at the main entrance to the station car park.
Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**The Hawthorns Station is accredited by the Secure Station Scheme**
Left Luggage, Lost Property
The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Waiting Room, WiFi
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Platform
Operator
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