The Hawthorns Train Station | Times & Information

The Hawthorns

The Hawthorns station
Halfords Lane
West Bromwich
West Midlands
B66 2HB

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The Hawthorns At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Customer Help Points
  
  On both platforms
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  Monday – 07:00 to 13:00 Tuesday – 07:00 to 13:00 Wednesday – 07:00 to 13:00 Thursday – 07:00 to 13:00 Friday – 07:00 to 17:00 Saturday – 09:00 to 16:00
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Step Free Access
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at
  
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Smartcards
  SmartcardIssue : No
  SmartcardValidator : No
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  
  Monday – 07:00 to 13:00 Tuesday – 07:00 to 13:00 Wednesday – 07:00 to 13:00 Thursday – 07:00 to 13:00 Friday – 07:00 to 17:00 Saturday – 09:00 to 16:00 Sunday – Closed
  
  A Permit to Travel Machine is available for use when no other ticket buying facilities are available.
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  
  Station Car Park - 182 spaces
- Cycle Storage Availability
  
  Cycle storage lockers are available upon application.
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Picks up/sets down on Halfords Lane, located at the main entrance to the station car park.
- Taxi Rank
  
  Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  
  **The Hawthorns Station is accredited by the Secure Station Scheme**
- Toilets
  The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

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The Hawthorns

The Hawthorns At a glance

Station details

Customer Help Points

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Prepurchase Collection

Smartcards

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

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