Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Theobalds Grove Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Passenger Assistance
Theobalds Grove Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Bus stop by the station.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 140
CCTV : No
Free Parking : No
Daily : £4.50
Weekly : £19.50
Monthly : £81.95
Annual : £814.50
Operator : Natonal Car Parks
Email : customer.service@ncp.co.uk
Cycle Storage Location
Cycle stands at entrance
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
140
Rail Replacement Services
Use Bus stop B in High Street for northbound services to Cheshunt
Use Bus stop A in Crossbrook Street for southbound services to Seven Sisters / Liverpool Street
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
0343 222 1234
Help Points
There are Help Points
All Help Points have induction loops
Helpline
Yes
Information Available
Yes - from information point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:00:00.000 - 00:35:00.000
Saturday
05:00:00.000 - 00:35:00.000
Sunday
07:04:00.000 - 00:05:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Cold drinks vending machine Food vending machine
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
