Thornaby

Thornaby station
Mandale Road
Thornaby
Cleveland
TS17 6AW

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Station Message

From Sunday 02 February 2020 Penalty Fares will apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

• WhatsApp: 07812 223 336

• Twitter: @TPEAssist

• Phone: Call 0345 600 1671 (Option 3)

• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

• Booking Office: Cycle reservations can be requested at any booking office.

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
  
  �Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Impaired Mobility Set Down
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 05:45 to 19:45 Saturday – 05:45 to 19:45 Sunday – 09:15 to 17:15
- Step Free Access
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, National Key Toilets
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Northern , TransPennine Express
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:45 to 19:45 Saturday – 05:45 to 19:45 Sunday – 09:15 to 17:15
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Car Park
  Station Car Park - 60 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  
  �
  �In addition 3 lockers are rentable from Stockton Council located in the Car Park.
  �
  Storage location: On the approach road opposite the ticket office
- Rail Replacement Services
  Replacement coaches will pick up / drop off at the bus stop at the top of the ramp leading to the station platform due to the station car park not being wide enough for a coach to turn around in. A low bridge over the station approach road prevents access to double-deckers.
- Taxi Rank
  
  The nearest taxi rank is at the station entrance.
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Toilets
  The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key.
- WiFi
- This station does not offer
  
  Customer Service, Left Luggage, Lost Property

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Thornaby

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Thornaby

Station Message

Thornaby At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Toilets

WiFi

This station does not offer

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