Thornaby

Thornaby station
Mandale Road
Thornaby
Cleveland
TS17 6AW

Station Message

All toilets are out of order at Thornaby station.

Thornaby at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

Yes

Customer Help Points

Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. 

When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Induction Loop

Yes

National Key Toilets

The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:45 to 19:00 Saturday – 05:45 to 19:00 Sunday – 09:15 to 16:45

Step Free Access

This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down

Penalty Fares

Applicable Operators: TransPennine Express

Prepurchase Collection

Yes

Smartcards

Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:45 to 19:00 Saturday – 05:45 to 19:00 Sunday – 09:15 to 16:45

The ticket office is located within the station building located between the two platforms.

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Station Car Park - 60 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: £3.10
Weekly ticket: £13.50
Monthly ticket: £46.00
Three Monthly ticket: £120.00
Annual ticket: £365.00

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

On the approach road opposite the ticket office

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

34 spaces

Cycle Storage Type

Wheel Racks

Rail Replacement Services

Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.

Taxi Rank

The nearest taxi rank is at the station entrance.

Customer Service

To speak to a member of our team, please call: 0345 600 1671.

Lost Property

No

Staffing Level

Part time

This station does not offer

Left Luggage

Baby Change

Yes

Toilets

A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).

Waiting Room

Seating is available within the booking hall, which is heated, during staffed hours.

This station does not offer

Atm Machine, First Class Lounge, Refreshment Facilities

Departures and arrivals from Thornaby

Check the latest departures and arrivals into {StationName} on {DayandDate} in the table below, including live travel information and status updates.
View earlier trains
 

Time

Platform

Operator

Cancelled -

Image Description

View later trains

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