Thornaby Train Station | Times & Information

Thornaby

Thornaby station
Mandale Road
Thornaby
Cleveland
TS17 6AW

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Station Message

Car Park Update

Pay and Display machines have been removed from this car park.

Customers can purchase their parking tickets via the APCOA connect app, www.apcoaconnect.com or via phoning the automated payment line on 01895 262 122.

Customers can also purchase parking tickets from selected ticket offices.

Thornaby At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
  
  Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
  
  When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Impaired Mobility Set Down
- Induction Loop
- National Key Toilets
  
  The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:45 to 19:45 Saturday – 05:45 to 19:45 Sunday – 09:15 to 17:15
- Step Free Access
  
  This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Northern, TransPennine Express
- Prepurchase Collection
- Smartcards
  
  Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
  
  SmartcardIssue : Yes
  SmartcardTopup : Yes
  SmartcardValidator : No
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:45 to 19:45 Saturday – 05:45 to 19:45 Sunday – 09:15 to 17:15
  
  The ticket office is located within the station building located between the two platforms.
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  
  Station Car Park - 60 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Off-peak ticket: N/A
  Per Hour ticket: N/A
  Daily ticket: £3.10
  Weekly ticket: £13.50
  Monthly ticket: £46.00
  Three Monthly ticket: £120.00
  Six Monthly ticket: N/A
  Annual ticket: £365.00
- Cycle Storage Availability
  
  In addition 3 lockers are rentable from Stockton Council located in the Car Park.
  
  Storage location: On the approach road opposite the ticket office
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
- Taxi Rank
  
  The nearest taxi rank is at the station entrance.
Station Facilities
- Customer Service
  
  To speak to a member of our team, please call: 0345 600 1671.
- Toilets
  
  A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
- WiFi
- This station does not offer
  
  Left Luggage, Lost Property

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Thornaby

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Thornaby

Station Message

Thornaby At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Toilets

WiFi

This station does not offer

Buy train tickets to any destination in Britain – no booking fee

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