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Thorpe-le-Soken station Station Road Thorpe-le-Soken Essex
CO16 0HQ
Thorpe-le-Soken station has no step free access. Interchange between trains here is possible if assistance is requested either on board or is pre-booked, however passengers arriving at the station who wish to travel on Greater Anglia train services are required to cross to the two platforms via a stepped footbridge. Mobility impaired passengers or those with heavy luggage are therefore advised to travel from Clacton-on-Sea or Kirby Cross stations.
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Customer Help Points
Help points can be found at the following location(s):
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Step Free Access
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
There are three cycle stands next to the station entrance, and a further 32 sheltered cycle parking spaces are located between the station entrance and the footbridge steps.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
38 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Rail replacement bus services pick up and drop off at the entrance to the station carpark.
This station does not offer
Bus Services, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Toilets
The toilets are located in the station building next to the former signal box, with male toilets accessed from Platform 1 and female toilets accessed from Platform 2.
Waiting Room
The main waiting room is directly opposite the bottom of the footbridge steps that lead to / from Platforms 1 and 2. Another waiting room is located next to the female toilets on Platform 2.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, WiFi
Time
Platform
Operator
Cancelled -
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