Thorpe-le-Soken

Thorpe-le-Soken station
Station Road
Thorpe-le-Soken
Essex
CO16 0HQ

Station Message

Thorpe-le-Soken station has no step free access. Interchange between trains here is possible if assistance is requested either on board or is pre-booked, however passengers arriving at the station who wish to travel on Greater Anglia train services are required to cross to the two platforms via a stepped footbridge. Mobility impaired passengers or those with heavy luggage are therefore advised to travel from Clacton-on-Sea or Kirby Cross stations.

Thorpe-le-Soken at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

Customer Help Points

Help points can be found at the following location(s):

  • At the entrance to the station and adjacent to the accessible car parking bays, fixed to the brick wall 
  • Platform 1 - At the bottom of the footbridge steps, fixed to the brick wall on the outside of the waiting room

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:30 to 21:30

Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance (although please be aware that this station has no step free access)
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Wheelchairs Available

Yes

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Step Free Access

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

Tickets can be collected on Smartcard at this station


SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

This station does not offer

Ticket Office

Car Park

Station Car Park - 65 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: ÂŁ6.30
Weekly ticket: ÂŁ25.00
Monthly ticket: ÂŁ115.00
Three Monthly ticket: ÂŁ330.00
Annual ticket: ÂŁ1,145.00

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

There are three cycle stands next to the station entrance, and a further 32 sheltered cycle parking spaces are located between the station entrance and the footbridge steps.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

38 spaces

Cycle Storage Type

Stands, Wheel Racks

Rail Replacement Services

Rail replacement bus services pick up and drop off at the entrance to the station carpark.

This station does not offer

Bus Services, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Part time

This station does not offer

Left Luggage

Toilets

The toilets are located in the station building next to the former signal box, with male toilets accessed from Platform 1 and female toilets accessed from Platform 2.

Waiting Room

The main waiting room is directly opposite the bottom of the footbridge steps that lead to / from Platforms 1 and 2. Another waiting room is located next to the female toilets on Platform 2.

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, WiFi

Departures and arrivals from Thorpe-le-Soken

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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