Accessibility Information
There is information about accessibility
Customer Help Points
Tir-Phil Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Nearest Accessible Stations
Bargoed
Passenger Assistance
Tir-Phil Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B1, (refer to quick reference guide)
Category B1.
Step free access to Platform 1 (to Rhymney) via a ramp with handrails.
Step free access to Platform 2 (to Cardiff) from the station entrance which is located on a steep hill and busy road. Access between the platforms is via the roadbridge and a steep hill.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 9
CCTV : No
Free Parking : Yes
Operator : Caerphilly County Borough Council
Cycle Storage Cctv
Yes
Cycle Storage Location
4 Shefffield stands providing for 8 bicycle spaces are located on the southbound (Caerphilly/Cardiff direction) platform. 2 Sheffield stands providing for 4 bicycle spaces are located on the northbound (Rhymney direction) platform
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
9
Rail Replacement Services
The rail replacement bus stop is at the station entrance.
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
