Accessibility Information
There is information about accessibility
Accessible Parking
6
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Torquay Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The ticket office is located in the main station building situated between platform 1 and the short-stay car park by Rathmore road.
Platform (When unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Torquay Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The ticket office is located in the main station building situated between platform 1 and the short-stay car park by Rathmore road.
Platform (When unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.
Step Free Access
B1, (refer to quick reference guide)
Step-free category B1 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Each platform has step free access to either road or car park dependent on direction of travel (see station map). Footbridge link between platforms. There is step free access between platforms through walking on the public street.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Hire
There is a Thrifty Car hire branch adjacent to the station entrance to platform 1
Car Park - Station car park
Name : Station car park
Spaces : 66
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
No
Cycle Storage Location
Platform 1
Cycle Storage Spaces
8 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
66
Rail Replacement Services
Bus stops on sea front (Torbay Road)
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis only pick up at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the rear of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Cycle Storage Cctv, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
07:10:00.000 - 17:00:00.000
Saturday
07:00:00.000 - 17:00:00.000
Sunday
09:40:00.000 - 17:10:00.000
Printed Local Information
There is accessible printed information available
Shops
Coffee shop
Refreshment Facilities
Coffee shop
Toilets
Platform 1
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:10:00.000 - 17:00:00.000
Saturday
09:40:00.000 - 17:10:00.000
Sunday
07:10:00.000 - 17:00:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, WiFi
Time
Platform
Operator
Cancelled -
